|
RETURN,
EXCHANGE & PRICING POLICY
Returns or
exchanges of merchandise are accepted within 14 days after you receive
the merchandise, subject to the following conditions:
Returns or exchanges must be processed from the place the sale originated from. Items purchased at the retail stores, must be returned to the store they were purchased from. Website returns or exchanges must be sent back to the website address following the return authorization procedures below.
No returns
or exchanges on personalized or special ordered items. No returns or exchanges
on opened CD’s, computer software or videos. No returns or exchanges
on Kosher Scrolls or Tefilin. Any clothing or Talism must be returned
to us in new condition, be unworn and have the original tags or labels
attached to them.
Retail prices may vary due to internet business practices, inventory levels at each store and special sale prices, subject to each store operator's discretion
Any items shipped and either refused by the recipient or returned to us non deliverable are subject to a 25% restocking fee; shipping, handling and insurance costs are nonrefundable.
Because of the seasonal nature of holiday items, returns on holiday items cannot be made after the start of the holiday.
If items are purchased during a free shipping promotion and returned the refund will be reduced to cover the original shipping costs.
For website returns or exchanges contact us
via e-mail at returns@traditionsjewishgifts.com
to receive return shipping instructions. Merchandise must be undamaged,
unused, contain original box or packaging material and have the packing
slip taped to the top inside flap of the shipping carton. Shipping, handling
and insurance charges are not refundable. Please ship your return prepaid
and include the proper insurance, for your protection. All returns or
exchanges must be shipped to the Return Authorization Center. No returns
or exchanges are processed at either retail store. Credit card refunds
are issued to the purchaser only, recipients of gifts are issued on-line
store credit or exchange of merchandise.
|