Since you are not here, we will get it there, so we ship everywhere! Our normal Domestic shipping method is via UPS standard (ground) delivery, Federal Express standard (ground) delivery or USPS Priority Mail Service. Air service is also available for domestic rush orders. Air service may be via UPS, FedEx or US Priority Mail. All orders must be shipped to a street address; we cannot ship to a PO Box. Any wrong addresses given to us will result in additional shipping charges as levied by the delivery company.
Our retail store stocks over 6000 different products. Our store selection varies each week as we receive weekly shipments from our suppliers located all over the world. Items that are in-stock in our store will usually ship within 1-3 business days. Items that are not in stock will be added to our next incoming order and will usually ship within 10-15 business days. You will be notified by e-mail of any shipping delay over 15 business days. Many times our handcrafted items will ship to you direct from the artist's studios and can take approximately 2 weeks for shipping. Please note that our website does not automatically indicate whether an item is in stock or not.
Please let us know if an item is needed by a certain date so we can do our best to accommodate you. We are always happy to assist you with a rush order. Please call 1 (800) 493-0520 to discuss your needs.
Special orders, personalized orders, and custom orders will take longer. We will notify you of the approximate delivery time.
Certain larger items may require additional shipping charges (picture frames, sculptures, glass items). This charge is noted in the Product Description.
Oversize items or orders weighing more than 50 pounds may also require additional shipping charges. You will be notified by e-mail before we process your order.
Florida law requires us to add sales tax of 6% to the cost of the order on all orders shipped within the state of Florida. There is no sales tax on orders shipped out of the state of Florida.
*Please note: Each shipping address used is considered a separate order. Quantity discounts, coupons, and specials can only be applied to each individual order that qualifies for the promotion. Orders shipping to different addresses cannot be combined to qualify for a promotion unless all items ship to one address.
*Any items shipped and either refused by the recipient or returned to us non-deliverable are subject to a 25% restocking fee; shipping, handling and insurance costs are nonrefundable
*All surcharges that we incur from our shipping carrier for wrong or incomplete addresses will be billed to the purchaser. Please make sure to include Company Names and Apartment Numbers to ensure prompt delivery.
DOMESTIC SHIPPING AND HANDLING CHARGES
Standard (ground) Delivery Methods
All charges include shipping, handling and insurance.
Total Cost Of Order
Standard (ground) Delivery
Up To $ 19.99
$ 20.00 - $ 49.99
$ 50.00 - $ 74.99
$ 75.00 - $ 99.99
$ 100.00 - $ 399.99
$ 400.00 And Up
Domestic Air Express Deliveries
All charges include shipping, handling and insurance
UPS or FedEx Next Day Air: Add $45.00-$100.00+, Actual Shipping Charges Are Calculated By The Shipping Weight And Destination. Please Call For A Quote, 1 (800) 493-0520.
UPS or FedEx 2nd Day Air: Add $30.00 To The Above Standard Shipping Charge.
UPS or FedEx 3 Day Air: Add $15.00 To The Above Standard Shipping Charge.
Important Information Regarding Receipt Of Damaged Merchandise
We take great care in packaging your items. Please review the contents of your box to be sure there is nothing missing or damaged. Any missing or damaged items must be reported to us within 24 hours of receipt. The following procedures must be followed for any damaged items.
1. Keep all of the packaging materials and boxes.
2. Call us toll free at 1 (800) 493-0520 or Email us:firstname.lastname@example.org Please note if the above instructions are not followed your claim will not be covered under the shipping company's insurance policy.